It's not uncommon to send out dozens of emails each week requesting responses or information. Maybe you are emailing a client to find out if they are ready for service, you need a staff member to email you a document or you want to know where the next staff meeting will be held. Wouldn't it be great if every time you emailed someone they responded back within the hour with the information you needed? We all know it doesn't work that way. Keeping track of these responses can be difficult. With this trick, however, it can be a bit easier to make sure nothing falls through the cracks of responsibility.

Instead of keeping a big list, say in your dayplanner, of the items you need to follow-up on, once a week review your "Sent Items". The most important piece of this trick is to do it weekly, or it will turn into the "Sent Items" job that you'll never want to do!

It works like this, quickly skim each item in your sent file, and then take one of 3 actions:

(1) Delete it if you have received the response and info that you need.

(2) Send the email out again requesting the info, if it has been at least a few days;

(3) Keep it in your sent list and re-check next week.

As long as you keep cleaning up the Sent folder, deleting what has been resolved, you can quickly see what needs a follow-up.